If you bought your product directly from Qardio on getqardio.com, and you are not satisfied with your purchase within 60 days of receipt, you can return it following the below procedure. Your card will be credited upon receipt of the returned merchandise. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our 60 Day Money Back Guarantee. Also, associated shipping fees are not refundable.
- Request return information to firstname.lastname@example.org
- Ship your package to the provided address
- Provide us with the proof of shipment/tracking information and we will provide the refund as soon as your unit arrives back to us. Items must be received by Qardio within 30 days after receiving the return instructions.
NOTE: this guarantee only applies to orders placed on the Qardio Store at getqardio.com.